Gateway IT
Reliable and affordable IT service provider
Who are we?
We are London based IT consultancy, who mostly focus on integrating the open source technology into small business infrastructure in order to reduce the overall cost while keeping the modern feel, high-end security and stability.
What we do.
Small business IT support
We are aimed to support businesses with less than 50 users. If your company meets such a requirement you are our perfect client!
We don't have any "minimal users number" requirements.
WiFi network specialists
WiFi is an awesome technology of 21st century that is now literally everywhere. If you are having issues with it, just let us know. We'll fix them for you right away.
Remote IT support
Our award winning remote support services will keep your IT side of the business up and running 24/7. With the help of remote session control and monitoring tools we are always on top of any issues.
Modern Phone Systems
Looking for a new perfect IP Phone system? Look no further, we can provide you with a cloud based or on-site PBX solution which requires no licensing fees, just freedom.
Data storage specialists
If you are tired of using popular cloud-based services such as Dropbox, or OneDrive because your internet connection is slow, you don't trust them with your data or it's simply way too expensive, you've come to the right place. We can build a storage solution that's perfect for your needs.
Data backups
Family photos or company data, everything needs a backup. We can build a flexible backup solution with high availability and disaster recovery options to backup and protect your systems onsite or in the cloud.
End user support
From creating templates and shortcuts to advise on using a new program or operating system. We provide your team with an IT resource on hand to help them get the job done.
Cyber security
We can provide an affordable endpoint firewall and antivirus solution with bulk event handling, malicious activity reports and a central web management control panel. Solution will keep an eye on your devices and notify us of any suspicious activity.
Email hosting
Email is a crucial part of the business in year 2019. With email sent from your own domain name your business gains credibility among others. We can help you setup your email domain or fix any mail deliverability issues that you may currently have.
WordPress hosting
You can host your next WordPress website with us. With a price of £5 per month hosting package includes SSH or SFTP access (if required), SSL certificate (including automatic renewals), self-healing in case of any issues and professional support.
Daily, weekly or monthly backups can be enabled for additional £2 per month.
System monitoring
We use enterprise grade monitoring tools to keep an eye on your existing infrastructure. Day and night it sends us notifications about any problems that may occur during the system operation. Monitoring can be turned on for simple devices (WiFi access points or printers) as well as much more complex systems (MS SQL servers, Linux, Storage, etc.)
Why work with us?
5 main reasons to choose us
Affordable
With our competitive pricing models we can tailor the service package that will perfectly suit your business.
Vendor agnostic
We do not stick to the pricing model that require us to pick only one specific vendor. We are open to alternatives.
Payments and invoicing made easy
With our online invoicing platform you can forget about the situations when you don't understand what we bill you for. You can keep track of tasks, projects and billing online, directly from your office chair without a need to call anyone.
Years of experience
With many years of experience in the "field", we can guarantee you a professional and quality service.
We love what we do!
We love the always changing beautiful world of technology and we want you to feel the same. Enough forgotten service call tickets, unresponsive tech support companies and other things that make you feel upset, we are aimed to change that experience for you.
Pricing
Pay as you go "Remote"
L1 agreement
- No recurring fees
- Perfect if you are technical, but require some help time to time
- Remote antivirus management
- Remote windows update patch management
- And much more!
Pay as you go "On-site"
L2 agreement
- No recurring fees
- Perfect if you are technical, but require some help time to time
- Physical equipment installation
- Site surveys
- Emergency call-out visits
Unlimited remote support
24/7 Remote support
- Out-of-hours support
- Infrustructure monitoring
- Antivirus and firewall protection
- Printer management and support
- Windows updates management
- Weekly or monthly billing
Custom price for our services
Special price plan
- You decide on the things we can manage for you
- Perfect plan if you don't fully understand what to choose
- Include any of the options: remote, on-site, 24/7 support
All of the pricing plans are not limited to the features listed above. This is just to give you an idea what we can do for you. Please get in touch for more information.
All labour is charged in 1 hour intervals. Out of hours work will be charged at 1.6x the rate for labour / call outs.
L1 and L2 agreements are usually go hand in hand with each other as one “Pay as you go service” – L3.
When contacting us for a quote please specify what kind of pricing plan you’d like to go with. This minor inconvenience will be fixed in the near future.